Mercure Wellington Central City Hotel and Apartments

I liked the structure of the rooms. There were many windows so it allowed sunlight in the room. There was a kitchenette, bathroom, dining table in tge living room and a bedroom with a comfortable bed. There was an iron and iron table, closet, and heaters. Just exactly how it was described. The floors were carpet so it wasnt cold for the feet. There were plenty of supermarkets infront of the hotel where you can buy things to cook at your appartment. There was a mc donnalds too, an atm machine and so much more! Cuba street is a street away where all cafes and restaurants! And the hotel was not far away from Victoria University and the Takina convention centre where my conference was.

Overall, the hotel is going through some renovations. However, it is definitely below standard and not the 4 stars that were advertised. Positives - The staff were amazing (Briar, Vanya, and Heather), and they were so helpful in making our stay comfortable. - The location is central and allows for walking to major points. - The renovated room that we were sent to was a thousand fold better but still not comparable to other Mercures that we have been to. Negatives - The beds are horrible. All 4 of us struggled to get a decent night of sleep. Upgrade needed - The shower head needed changing as it sprayed everywhere, but the body. - The lights are too bright for a room indoors, and if a night light is needed, then there isn't a softer option. Neutrals - The room doesn't have an AC, but they have a fan that does a good job of cooling the room. Don't know how this works in hotter months - They hotel is in the process of being upgraded, but the quality of upgrade is average.

The location was convenient for travelling by coach as we were, and for finding our way around the city. Our room was on one of the higher floors with lovely city views, especially by the almost full moon! The apartment was spacious and comfortable and well equipped though we did eat out in the evening. Staff helpful and friendly. It suited our needs well.

Clean, comfortable and warm.

Mercure Wellington Central City is a prime location and in walking distance of maany tourist attractions such as Cuba St, Te Papa, the Wharf & Port. My family & I loved the prompt continued service from reception and also the cleaning services through house keeping were exceptional! We also loved the view of the Central City and Port Harbour!